| Forum Index ยป HDMusicBot | 
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| An Unexpected error | 
| [Guest] 
  
 | | Posted on 5/7/2019 4:44:39 AM 2368 days ago |  | An unexpected error has occurred. Please contact support team for more information. 
 This is all that shows when I attempt to open the music player. I have uninstalled and reinstalled. same result. What next
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| VNFox 
  Administrator
 | | Posted on 5/7/2019 11:58:02 PM 2367 days ago |  | It's really hard to tell because many issues can happened on first lauch.  If you can get me the log and I'll tell you what's going on.   Please let me know which version are you using? 
 %appdata%\PickMike\hdmusicbot\log
 
 If there are too many log files, just delete everything and re-launch the app again. It will create a new file, open the file and paste it here.
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| [Guest] 
  
 | | Posted on 5/12/2019 5:36:43 PM 2363 days ago |  | I use the 5.2.2 verson | 
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| VNFox 
  Administrator
 | | Posted on 5/12/2019 8:58:44 PM 2363 days ago |  | Can you paste the error message here?  or contact me in Paltalk via nickname "VNFox" | 
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| [Guest] 
  
 | | Posted on 5/17/2019 9:02:18 PM 2358 days ago |  | An unexpected error has occurred. Please contact support team for more information. | 
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| [Guest] 
  
 | | Posted on 5/17/2019 9:04:12 PM 2358 days ago |  | I unable to download HdMusicbot 
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| [Guest] 
  
 | | Posted on 5/17/2019 11:20:28 PM 2358 days ago |  | I brought the new versions just 3 months  now I can not download the HDMusicBot could u have any idea ?
 
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| [Guest] 
  
 | | Posted on 5/17/2019 11:22:07 PM 2358 days ago |  | An unexpected error has occurred. Please contact support team for more information. that is the  problem I can not download the app 
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